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Apple Pay

Feature

Wave and pay with Banque Misr and Apple Pay

Enjoy seamless contactless payments with your Banque Misr cards on Apple devices. With Apply Pay, you can make secure, hassle-free payments at countless locations that accept contactless payments adding ease and peace of mind to every purchase.

 

 

 

Benefits

Global Acceptance

Enjoy using Apple Pay at contactless terminals around the world, anytime, anywhere.

Convenience at Your Face ID

Enjoy the speed of making payments through your mobile phone by adding your Banque Misr card to Apple Pay.

Top-Notch Security

Experience peace of mind with Face ID for secure transactions.

How to Add a card to use Apple Pay service

 

 Add a card through Banque Misr Mobile App "BM Online"

Download the latest version of BM Online

 

Login using Username and Password/ Face ID

 

Tap on Apple Pay from the home screen

 

Choose the card you want to add to Apple Pay by scrolling up/down and tap on Add to Apple Wallet

 

Enter the Authentication Code sent by SMS

 

Accept the Terms and Conditions

 

You are now ready to use Apple Pay

 

Add a card through iPhone

Open Wallet and tap the Plus icon or select Add Credit or Debit Card

 

Scan your card with your iPhone camera or enter manually (card number, expiry date) – Tap to provision (hold the iPhone near the chip on the card to add it to the wallet)

 

Enter the 3-digit Security Code found on the reverse of your card

 

Accept the Terms and Conditions

 

Enter the Authentication Code sent to the registered mobile number

 

You are now ready to use Apple Pay

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Add a card through Apple Watch

Tap the Watch icon to open the app on the paired iPhone


Scroll to Wallet


Tap Add Credit or Debit Card


Complete the verification steps

 

 

How to pay using Apple Pay in stores

Pay with your iPhone through Face ID

Look for either "Apple Pay" or "contactless reader" symbols

 

Double-click the side button

 

Authenticate with Face ID to open Apple Wallet.

 

Hold the top of your iPhone near the contactless reader until Done and a checkmark will appear on the display.

 

 

 

Pay with your iPhone through Touch ID

Look for either "Apple Pay" or "contactless reader" symbols 

 

Authenticate with Touch ID to open Apple Wallet.

 

Hold the top of your iPhone near the contactless reader until Done and a checkmark will appear on the display.

 

 

 

 

Why Apple Pay?

Secure Your Payments with Confidence

  • Your actual card number stays confidential, never saved in Apple Pay or shared with retailers.
  • Every time you use Apple Pay, you will need to confirm the transaction with Face ID or your passcode for added security.
  • Stay in control of your card account with real-time purchase alerts and quickly access your most recent transaction in the wallet.
  • Experience confidence knowing that Banque Misr provides advanced fraud protection.

 You are all set to dive into the world of Apple Pay:

  • In-Store Payments: Seamless transactions with your iPhone or Apple Watch:
    • Go to settings, open wallet & Apple Pay and select Double-Click side button. (this step for one time only)
    • Payment in stores has never been easier! Simply Double-Click side button to show your card and bring your iPhone close to the payment terminal, there is no need to wake the device or open any apps.
    • A “Done” message will appear on your screen, accompanied by a subtle vibration and sound confirming that the payment has been processed.
  • For Apple Watch users, just double-click the side button and hold your watch to display up to the terminal.
  • A soft tap and sound will indicate that your payment information has been transmitted successfully.

 Apps and online: Smooth sailing (Coming soon)

  • Effortless checkout by selecting Apple Pay and authenticate with Face ID.
  • If you’re using a Mac, choose Apple Pay in Safari and finalize your purchase using your iPhone or Apple Watch.

Inquires and Insights

What is Apple Pay?

Apple Pay is a mobile payment and digital wallet service created by Apple Inc. that allows users to make payments in person, in iOS apps, and on the web using Safari. Launched in October 2014, Apple Pay enables users to store their credit and debit card information securely on their Apple devices, such as iPhones, iPads, Apple Watches, and Macs.

What is the Key Feature of Apple Pay?

  • Convenience: Users can make payments quickly and easily by holding their device near a contactless reader or by using Face ID, or a passcode.
  • Security: Apple Pay uses tokenization to secure transactions, meaning that actual card numbers are never shared with merchants. Instead, a unique device account number is created for each transaction.
  • Privacy: Apple does not store transaction history, and payments are processed without sharing personal information with merchants.
  • Integration: Apple Pay can be used in a variety of settings, including retail stores, online shopping, and within apps. It also supports peer-to-peer payments through Apple Cash (coming soon)
  • Compatibility: It works with various banks and payment networks, making it widely accepted across many retailers and platforms.
  • Overall, Apple Pay enhances the payment experience by providing a fast, secure, and convenient way to handle transactions.

Who can use Apple Pay

  • All Banque Misr cardholders using iPhone X, iPhone 8, iPhone 7, iPhone 7 Plus, iPhone 6S, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPad Pro, iPad Air 2, iPad mini 4, iPad mini 3, iPad (2017), Apple Watch Series 1, Apple Watch Series 2, Apple Watch Series 3, Apple Watch 1st Generation (paired with iPhone 5 or later) can use Apple Pay.
  • Please visit support.apple.com for a full list of compatible devices.

What are the fees of Apple Pay?

There is no extra charges.

Is Apple Pay a safe-payment option

Using Banque Misr cards with Apple Pay offers robust security features. Here’s why it’s safer than traditional plastic card transactions:

  • Enhanced Security: Every Apple Pay transaction requires authentication through Face ID or your passcode, adding an extra layer of protection.
  • Privacy Protection: Your card number and personal information are never shared with merchants. Instead of storing actual card numbers, a unique token is generated for each transaction, ensuring your details remain confidential.
  • Fraud Monitoring: All transactions are continuously monitored by Banque Misr’s advanced risk and fraud detection systems to safeguard your account.
  • Lost or Stolen Devices: If your phone is lost or stolen, you can easily suspend or remove Apple Pay access by visiting icloud.com/find or using the Find My iPhone app. You can also call our side to delete your card from the lost device. While Your physical card remains active for use.
  • Are my bank account details accessible by Apple Pay?

    No, it isn’t.

    Does Apple Pay support online transactions?

    Apple Pay is compatible with online payments. For further details click on www.apple.com/ae/apple-pay/

    Can apple pay operates through different devices?

    Yes, it’s available.

    Will formatting my device erase my Apple Pay Information?

    Yes, all payment cards details registered will be removed.

    What steps should be taken in case of needed support from Apple Pay?

    Call us on 19888 or www.apple.com/ae

    Will be able to use Apple Pay if my physical card is lost or stolen?

    • Get in touch with us right away on 19888, your card will be suspended on Apple Pay and replacement will be sent upon your request. After we block your card you will not be able to use Apple Pay.

    What steps should I take if my device is lost or stolen?

    • Get in touch with us right away on 19888, your card will be suspended and a replacement will be sent to your side.
    • Find my iPhone may assist you in this situation. We encourage registering in it.

    Can the default card be changed on Apple Pay?

    The first card added will be default, however this can be modified if you followed the below steps:

    In case of iPhone:

    Step 1: Open Wallet

    Step 2: Touch and hold your finger on the card that you want to make the default.

    Step 3: Drag the card to the front of the cards in the Apple Pay section

    In case of iPad: Go to Settings > Wallet & Apple Pay> Tap Default Card >Choose a new card

    What steps should I take if my payment card is lost?

    • Get in touch with us right away on 19888, your card will be suspended on Apple Pay and replacement will be sent.
    • It’s necessary to replace your old payment card details registered on your device with the new one.

    What to do in case of facing difficulties in registering new card or using existing one?

    Please don’t hesitate to contact us on 19888.

    If I received my replacement card will Apple Pay still be available?

    Replacement card should be updated automatic through Api

    Can supplementary card be added with different mobile number?

    You will only need to share the authentication code with the supplementary card holder to verify the card. Same steps will be followed to enroll the card.

    Can I continue using my physical card if I removed my Apple Pay Account

    Your physical card will continue operating normally and you can re-register them anytime.

    Can I remove my card details from Apple Pay?

    • From Wallet: Select the card you want to remove Tap  , Tap "Info" and then Tap "Remove Card"
    • From Settings: Open Settings Tap 'Wallet', Tap card and then Tap 'Remove Card'
    • From 'Find my iPhone' through iCloud: Go to 'Find my iPhone' Select the device under 'My Devices' Select 'Remove' on the card that you wish to remove
    • From iCloud: Open Settings Select 'My Devices' Select the device under 'My Devices' Select 'Remove' on the card that you wish to remove

    Can items purchased via Apple Pay be retuned?

    Yes, it can be. Kindly contact the merchant directly for the refund.

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